Politique de confidentialité

Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below.

Data Collection on this Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice section of this website.

How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form (e.g., HubSpot). Other data is collected automatically or with your consent when you visit the website via our IT systems. This primarily consists of technical data (e.g., internet browser, operating system, or time of page view).


2. Hosting and Server Log Files

We host our website with an external service provider. The personal data collected on this website is stored on the host’s servers. Our host will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

To ensure the security and stability of our website, the website provider automatically collects information in server log files, which your browser automatically transmits to us:

  • Browsertyp und Browserversion
  • Operating system used
  • Referrer URL (the previously visited page)
  • Hostname of the accessing computer
  • Time of the server request
  • IP adresse

The legal basis for this is Article 6(1)(f) of the GDPR (legitimate interest in ensuring technically error-free operation).


3. General Information and Mandatory Disclosures

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar in your browser changes from “http://” to “https://” and by the lock icon in your browser’s address bar.

Your rights: information, deletion, restriction

In accordance with applicable legal provisions, you have the right at any time to request, free of charge, information about your stored personal data, its source, and recipients, as well as the purpose of the data processing; you may also have the right to have this data corrected, restricted, or deleted. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.


4. HubSpot (Contact Form & CRM)

We use the HubSpot service for our contact forms and to manage our customer data. The provider is HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA.

Purpose of processing: When you use our contact form, your information (name, email address, message) is transmitted to HubSpot and stored there so that we can process your request. HubSpot also uses cookies to analyze how you use our website, provided you have consented to this.

Legal basis: The transmission of your form data is based on Article 6(1)(b) of the GDPR (pre-contractual measures). The use of tracking cookies is subject exclusively to your consent in accordance with Article 6(1)(a) of the GDPR, which you provide via our cookie banner.

Data Transfer: We have entered into a data processing agreement with HubSpot based on the European Commission’s Standard Contractual Clauses. In addition, HubSpot is certified under the EU-U.S. Data Privacy Framework.


5. Analytics Tools and Advertising (Tracking Pixels)

We use tracking technologies to measure conversions and for marketing purposes. These are only activated after you have given your active consent via our cookie consent banner (Art. 6(1)(a) GDPR).

Google Tag Manager, Analytics & Google Ads

We use services provided by Google Ireland Limited (« Google »). Tag Manager coordinates the loading of scripts. Google Analytics analyzes your user behavior, while Google Ads measures the effectiveness of our ads.

Withdrawal: You can withdraw your consent at any time via the cookie settings on our website.

Microsoft Advertising (Bing Ads)

We use Microsoft Corporation’s conversion tracking. Microsoft stores a cookie on your computer if you arrived at our website via a Microsoft Bing ad. This allows us to determine whether a conversion page has been viewed.

Meta Pixel (Facebook/Instagram)

We use Meta Pixel for statistical analysis. This allows us to identify visitors to our website as a target audience for advertising campaigns (e.g., Facebook Ads). The data collected is stored and processed by Meta.


6. Communication

If you send us inquiries via email, we will store your information for the purpose of processing your inquiry and in case of follow-up questions. We will not share this information without your consent. The processing of this data is based on Article 6(1)(b) of the GDPR.


Date of Privacy Policy: February 2026. Prepared for MSF IT-Service GmbH.